Christopher Gruen

Christopher Gruen

Managing Director – London, UK


Chris comes as a highly experienced global business design lead and programme manager from a major oil company, with 17 years experience in project management, business transformation and sales and marketing. With particular expertise in complex End to End business analysis he has an enviable record of leading global, multi-million-dollar, business critical IT change, M&A and Lean/Six Sigma projects across the Fuel Downstream B2B and B2C businesses. Chris hails from Germany, has lived across multiple countries such as Spain and the Philippines and now resides in London.

Experience:
  • Programme Manager for Shell UK Oil Products – Retail: Implementation of a business strategy work streams, including retail network change after a multimillion GBP sale of 185 company owned Shell Service stations to independent dealers.
  • Lead Offer to Cash continuous improvement programmes across 40 countries and several customer service centres centres across the End to End processes with the result of generating millions of dollars in cost savings, cash flow enhancements and increase in customer satisfaction
  • Designed and delivered business critical replacement of global invoicing and pricing systems (SAP and 10 connected applications) of $BN proceeds in the Global Shell Aviation Business across 40 countries.
Credentials: Shell, RWE DEA