Woon-Hui Oh

Partner – London, UK

Woon-Hui has over 16 years of experience in business transformation, restructuring, change management and operational excellence in the Oil & Gas industry, leading high profile programmes across various business portfolios and functions (Upstream, Downstream, Finance, IT, Customer Experience, Legal). Recognised expertise in large scale strategy development & implementation with a strong focus on performance management, customer experience and risk management. Originally from Malaysia, Woon-Hui is truly a global citizen, having worked in different locations across the world and been on multiple expat assignments in Singapore, Hong Kong, China and U.K.


  1. As the Global Programme Manager for Shell Ethics and Compliance, increased ethical mindset & compliance through agile change initiatives, risk-based compliance framework and technology. Led the strategy development & implementation of global control frameworks for Information Management, Data Protection (GDPR readiness) and Joint-Ventures.
  2. As the Process Owner for Upstream Development, increased speed & quality in decision-making by driving performance through data, analytics and performance/process management. Help shaped the Continuous Improvement culture by establishing company-wide governance and leadership mobilisation.
  3. As Business Development Lead for Asia, increased value & productivity by the realization of business transformation opportunities (> US $ 5 mln). Improved efficiencies in Logistics, Productions, Sales, Supply Chain, Procurement & Costing by implementing standard processes/policies – focusing on customer value-added activities.
  4. As Customer Operations Offshoring Lead, Improved customer experience, operational efficiencies and cost performance via a global transformation programme that delivered > $50mln annually.


  1. Shell, Hewlett Packard

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